1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order, contact us, or fill out a form, we may collect:

  • Name
  • Mobile number
  • Address
  • Email address (optional)
  • Payment details (processed securely by payment gateways)

b. Non-Personal Information

Automatically collected when using our site:

  • Browser type
  • Device information
  • Cookies
  • IP address
  • Pages visited & time spent on the site

2. How We Use Your Information

We use collected data to:

  • Process and deliver your orders
  • Contact you regarding your order or inquiries
  • Improve our website and customer experience
  • Send promotional messages (only if you opt-in)
  • Prevent fraudulent activities
  • Maintain records for business and safety purposes

We do not sell, trade, or rent your personal information.

3. Cookies & Tracking Technologies

We use cookies to:

  • Improve site performance
  • Remember your preferences
  • Provide a faster browsing experience

You can disable cookies from your browser settings, but some features may not work properly.

4. Payment & Security

All payments on nimantransweets.com are processed through secure and trusted payment gateways.
We do not store your full credit/debit card details.

We use industry-standard security measures to protect your information from unauthorized access.

5. Sharing Your Information

We may share your information only with:

  • Delivery partners (for order delivery)
  • Payment gateways (for payment processing)
  • Technical service providers (website hosting/security)

We never share your details with third parties for marketing or advertising.

6. Your Rights

As a user, you have the right to:

  • Request access to your personal data
  • Request corrections to incorrect data
  • Request deletion of your data (where applicable)
  • Opt out of promotional messages

To request any of these, contact us at:
📩 support@nimantransweets.com

7. Data Retention

We keep customer information only as long as needed for:

  • Order processing
  • Legal requirements
  • Security purposes

After that, your data is safely deleted.

8. Links to Third-Party Sites

Our website may contain links to external websites (e.g., Facebook, Instagram).
We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time.
Updates will be posted on this page with a revised date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 support@nimantransweets.com
📍 Green Road, Dhaka, Bangladesh